These new temporary health and safety guidelines are in order to prevent and mitigate further spread of COVID-19 and to keep visitors and inmates safe. Once these new guidelines have been carefully evaluated and it is safe and appropriate to do so, normal visitation can resume.
These guidelines are implemented in addition to our normal visitation requirements. For information on our normal visitation requirements, please click here.
Modified Visitation FAQ
Who can visit?
TWO immediate family members will be allowed to attend visitation per week and ONE additional visitor that may be a non-immediate family member. Total visitors per session cannot exceed THREE. All visitors must be 12 years of age or older and attend visitation at the same time. There is no maximum age limit for visitors. This requirement is to reduce the amount of space required to enable visitation for all eligible inmates and to help with social distancing.
Why aren’t children under the age of 12 allowed to visit?
Young children will not have the opportunity to move around freely and will make socially distancing difficult.
Can adults over the age of 65 visit?
Yes. There is no maximum age limit.
Are non-immediate/extended family members allowed?
Yes. TWO immediate family members will be allowed to attend visitation per week and ONE additional visitor that may be a non-immediate family member. Total visitors per session cannot exceed THREE.
Which inmates are eligible?
In addition to normal visitation requirements, only inmates who are not deemed medically vulnerable will be allowed to receive visitors. Medically vulnerable inmates include inmates with a medical condition and/or are undergoing specialized medical treatments that put an inmate at higher risk.
Inmates housed in dorms under medical quarantine and/or medical isolation are also not eligible. These inmates will be eligible when quarantine/isolation status is removed.
As stated below, it is the responsibility of the inmate to notify potential visitors of his/her eligibility status. As the health care provider for inmates, FDC cannot release information that could disclose an inmate’s protected health information. This includes information regarding an inmate’s medical condition, medical treatment or medical quarantine/isolation status.
While this is a difficult decision, FDC must prioritize the health and safety of inmates who are classified as medically vulnerable.
On which days are visitations scheduled?
Inmates with ID numbers ending with an odd number will have visitation on Saturdays. Inmates with ID numbers ending with an even number will have visitation on Sundays.
Can I schedule a visit for Thanksgiving?
For the Thanksgiving holiday, FDC will be allowing visitation on Thursday the 26th and Friday the 27th in addition to the normal Saturday and Sunday.
For Thanksgiving dates only:
- Inmates with ID numbers ending with an odd number will have visitation in the mornings
- Inmates with ID numbers ending with an even number will have visitation in the afternoon
How do I schedule an appointment?
Approved visitors will request a visitation by accessing the automated Visitation Request Form on our Modified Visitation webpage. Please click here to access that page. Visitation requests are allowed for that week’s visitation only. Forms can be submitted between 5:00 a.m. Monday and 5:00 p.m. Wednesday of each week.
Do not call for a visitation appointment, institutions do not have sufficient staffing to handle heavy call volume.
How do I know if my visitation request has been approved or denied?
Once you’ve successfully submitted a visitation request form online, institutional staff will review your request and notify you via the email address provided of your approval or denial status.
What is the deadline for scheduling an appointment?
Cut-off for requesting a visit will be 5:00 p.m. on the Wednesday prior to visitation to allow sufficient time for scheduling and notification of approval. Visitation requests are allowed for that week’s visitation only. Requests received prior to 5:00 a.m. on Monday will not be honored.
Can I walk-up for an appointment?
No walk-ups will be accommodated. To accommodate all eligible inmates, family members must schedule visitation appointments in advance.
When can I start scheduling visits?
Visitation requests are allowed for that week’s visitation only. Requests received prior to 5:00 a.m. on Monday will not be honored. Appointments are scheduled based on the order they are received. Requests for specific times during an inmate’s designated visitation day cannot be accommodated. The earlier a request is received, the earlier in the day the visit will be scheduled. Switching visitation appointments with other visitors is not allowed.
How long will each visit be?
Visitation will be divided into two (2), three (3) hour sessions.
Session 1: Eastern Time - 9:00 a.m. - 12:00 p.m.
Central Time - 8:00 a.m. - 11:00 a.m.
Session 2: Eastern Time - 1:00 p.m. - 4:00 p.m.
Central Time - 12:00 p.m. - 3:00 p.m.
This schedule will give one hour between sessions for a thorough cleaning of all areas of the visitation park
How do I check in for my visit?
When you arrive, report to the control room to check in. You will be asked to provide your mobile number and return to your car until your party is called for processing. This process is to ensure appropriate social distancing and limit the amount of time standing outside. Check-ins will be processed in the order they are received.
When should I arrive for my visit?
We recommend you arrive approximately one hour prior to your scheduled visitation session. One hour prior to the visitation appointment time, FDC staff will begin processing visitors through security. Expect for security clearance to take longer than usual and prepare accordingly with snacks or water while you wait. These must be discarded prior to clearing security, so be mindful of the amount.
With these added measures, you must arrive at least 90 minutes prior to the end of the appointment timeframe. For 9:00 a.m. appointments, please arrive no later than 10:30 a.m. For 1:00 p.m. appointments, please arrive no later than 2:30 p.m. This will provide you adequate time to check in, go through security and health screening and still have adequate time to visit your loved one. If you cannot arrive at these required times, your visit may be terminated.
Can I visit longer than 3 hours?
Visitation appointments are 3-hour sessions and will end on time. To accommodate all eligible inmates, visitation appointment times must end promptly at the end of the scheduled appointment window, regardless of how much time a visitor has had with their loved one.
Can I schedule subsequent appointments?
Visitation requests are allowed for that week’s visitation only. Requests received prior to 5:00 a.m. on Monday will not be honored. Eligible inmates will be available for subsequent visits after all of that week’s requests have been accommodated. If all appointment requests for eligible inmates cannot be accommodated in one weekend, the remainder of appointments will be scheduled for the subsequent weekends.
If my request was not accommodated, do I need to submit a second form the following week?
No. Your first request form will be placed on the waiting list for the next available visitation timeslot.
How will I be notified if an inmate is not allowed a visit?
The inmate is responsible for advising and notifying visitors of his or her visitation eligibility for visitation that week. As the health care provider for inmates, FDC cannot release information that could disclose an inmate’s protected health information. This includes information regarding an inmate’s medical condition, medical treatment or medical quarantine/isolation status.
What institutions are eligible for visitation?
All institutions statewide are eligible for visitation; however, inmates housed in infirmaries, medically vulnerable dormitories and dormitories in medical quarantine/isolation will not be allowed.
Are inmates in close management status allowed visitation?
Yes. Visitors of close management inmates need to submit the visitation request form and follow these new temporary guidelines as well.
What social distancing measures will be in place?
For health and safety, social distancing systems will be in place at each institution entrance. Visitors will be required to remain six feet apart from other visitors. Be mindful of signs and markers indicating social distancing requirements.
Are face masks required?
All visitors will be required to wear an FDC-issued face mask. Visitors will NOT be allowed to wear their own face masks within the institution. Please be mindful if you wear a mask to the entrance of the institution, you will have to discard it at security. The FDC-issued mask must always be worn during your visit. Visitors or inmates who remove or lower their face masks or face coverings will have their visitation appointment terminated.
Will there be hand washing facilities?
Each institution entrance will have a hand washing or sanitizing station prior to entering security. Visitors will be required to wash/sanitize their hands prior to clearing security and are encouraged to wash/sanitize their hands frequently. Visitors will NOT be allowed to bring or use their own hand sanitizer.
What is the health screening procedure?
FDC staff will screen every visitor with screening questions and temperature checks before entry. Entry into a facility is restricted for those who meet any of the following criteria:
- Individuals who have signs or symptoms of a respiratory infection such as:
- Shortness of breath
- Difficulty breathing
- Fever (over 99.6 degrees or higher)
- Muscle or body aches
- Pressure in the chest
- Sore throat
- New loss of taste or smell
- Congestion or runny nose
- Individuals who have had close contact with someone who has COVID-19 or is currently under Department of health investigation for COVID-19
If a visitor fails screening, they and everyone in their party will not be allowed to attend visitation that day.
- Individuals who have signs or symptoms of a respiratory infection such as:
Can I hug or hold hands during the visit?
We know that after the extended suspension of visitation, visitors will want to embrace their loved ones. At this time, in order to protect inmates and visitors health and welfare, no physical contact is allowed - including hand holding, kissing or hugging.
Will social distancing will be required?
Inmates and visitors will sit on opposite sides of the table in the interior visitor park at each institution. Each table will be set up with a clear plastic divider. Sitting next to your loved one won’t be allowed at this time, as an extra precaution.
Is food allowed during visitation?
Canteens and vending machines will be closed during modified visitation. Sharing food between visitors and inmates will not be allowed.
Is drinking water allow during visitation?
Yes. Each visitation park will have a water cooler and disposable cups available.
Can I participate in the visitation photo project?
In line with no physical contact and social distancing, the visitation photo project will not be operating during modified visitation.
Are books and games allowed?
No. All toy boxes, games, books, etc. will be removed from the visitation park during modified visitation.
Will currency be allowed?
Yes. Although we are not allowing vending or canteen services, visitors can have currency with them in accordance with normal visitation rules.
What if any of these new guidelines are violated?
If any of these new safety measures are violated during a visit, the visit will be immediately terminated. Visitation suspensions will be reviewed in accordance with applicable visitation rules.