The priorities of an officer include: Protecting the public, monitoring and enforcing conditions of supervision imposed by the Court or releasing authority, addressing non-compliance of conditions of supervision with the Court or releasing authority, and making appropriate referrals to available local community resources in order to assist the offender.
The Department utilizes the Court Ordered Payment System (COPS) to track monetary obligations imposed by the Court or releasing authority, and to process payments made by offenders.
Payments are submitted by the offender and are processed through COPS staff in a central location and mailed to the individual victims.
It is imperative that the victim informs the probation officer if their mailing address changes to ensure payments are received.
"No Contact with Victim" (provision in the order of supervision)
If ordered by the Court or Florida Parole Commission, this condition prohibits the offender from having any contact with the victim (even through a third party). This includes verbal, physical, direct and indirect contact including phone calls, letters, e-mail messages, frequenting places known to be frequented by the victim, driving by their residence or employment site, etc.
The Probation Officer notifies the victim via letter of this condition, and requests the victim to inform the officer of any contact initiated by the offender, in order to protect the victim and to enforce this condition of supervision.
Refers to any formal or informal expression of dissatisfaction concerning any Department staff member, procedure, or requirement. If a citizen has a complaint about a particular offender, it should be brought to the probation officer's attention to resolve. If the citizen is not satisfied with the response, the complaint will be forwarded to the officer's supervisor. If the citizen is still not satisfied, the complaint will be forwarded to the Circuit Administrator, then the Regional Director. Each level supervisor should be given the opportunity to resolve the issue before it is forwarded to another party.
Offender Complaints (Grievance Process)
Refers to a formal written complaint by an offender concerning an incident, procedure, or condition within a probation office that affects her/him personally. If an offender has a complaint, it should be brought to her/his probation officer's attention first to attempt to resolve. If the offender is not satisfied with the outcome or response, the complaint will be forwarded to the officer's supervisor. If the offender is still not satisfied, the grievance will be forwarded to the Circuit Administrator, then the Regional Director. Each level supervisor should be given the opportunity to resolve the issue before it is forwarded to another party.
Offenders are provided with a copy of the "Offender Grievance Process" at her/his initial interview with the officer.
24 Hour Access to Probation & Parole Officer
Every offender is given an emergency contact phone number during their initial interview when placed on supervision.
"Emergency" situations include:
Reporting new arrest,
Offender medical emergency requiring a Community Controlee, or an offender under curfew schedule, or electronic monitoring to leave their residence,
Offender family medical emergency requiring a Community Controlee, or an offender under curfew schedule, or electronic monitoring to leave their residence,
Offender family member death where offender is requesting permission to travel to arrange or attend a funeral out of the county or state,
Offender employment situation where he/she is required to deviate from their Community Control schedule, or curfew schedule,
Offender employment situation where he/she has to leave the county or state for work purposes, or
An offender instructed to relocate from an approved residence (through eviction or domestic issues) as an emergency issue.
In case of a life-threatening situation, the offender should call local police, fire or medical emergency personnel prior to contacting her/his probation officer. All non-emergency questions should wait until the officer is available in the office Monday through Friday 8AM - 5PM.
Drug Testing Procedure
Section 948.03(l)(1) authorizes Correctional Probation Officers to conduct drug/alcohol tests on offenders. Offenders are provided information regarding drug testing including:
random process of urine testing (no warning of test date)
actual drug testing process (Offenders are witnessed when providing urine specimen)
payment for testing fees
consequences of positive results, and
consequences of refusal to cooperate or report for the drug test.
Prohibition of the Possession or use of Firearms, Weapons, or Explosives
Pursuant to State and Federal laws, all offenders under supervision are prohibited from possessing, purchasing, receiving, or transporting firearms, weapons, and explosives. "Weapon" means any dirk, knife, metallic knuckles, slungshot, billie, tear gas gun, chemical weapon or device, or other deadly weapon except a firearm or a common pocketknife, plastic knife, or blunt-bladed table knife, as provided in s.790.001 Florida Statutes.
Pursuant to Section 775.13, Florida Statutes, offenders are required to register with the sheriff of any county she/he enters in this state, within 48 hours. Registration may include being fingerprinted, photographed, listing the crime, sentencing location, sentence imposed, name, aliases, if any, address, and occupation. Failure to comply with this statute constitutes a misdemeanor of the second degree, punishable as provided in s. 775.082 or s. 775.083.