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Rick Scott, Governor
Florida Department of Corrections, Secretary Michael D. Crews

Florida Department of Corrections
Timothy H. Cannon, Interim Secretary

Florida Department of Corrections, Office of Inspector General, Annual Report.

Introduction

Vision:  To enhance public safety and trust within the State of Florida.

Mission:  To protect and promote public integrity and accountability within the Department through investigations of criminal and administrative violations and audits to detect fraud, waste and abuse.

Goals:

To add value to the Department by:

  1. Surveying management and key staff to determine expectations and needs.
  2. Identifying statewide risks and threats.
  3. Developing innovative solutions to mitigate those risks and threats.
  4. Providing timely and pertinent information to decision makers.
  5. Assessing internal controls and facilitating improvements to support the successful implementation of management’s expectations and needs.
  6. Conducting timely investigations and audits that accurately represent conditions and events occurring within the Department.
Image of a barbed-wire-topped fence.

Recent Accomplishments

During the last fiscal year, the Office of the Inspector General (OIG) launched multiple operational improvements designed to increase efficiency and effectiveness, and enhance public safety and accountability:

  • Selected a full time attorney from the Department’s Office of General Counsel to serve as statewide legal advisor for the Investigations and Internal Audit Bureaus.
  • Identified an accreditation manager and began the process of seeking accreditation for the Office.
  • Purchased its first electronic case management system (IGIIS-Inspector General’s Investigative & Intelligence System) that is scheduled for full deployment by October 1, 2012.
  • Developed an improved disciplinary routing procedure within the Department to improve efficiency and timely action by the Department’s management team.
  • Initiated development of a web based citizen’s complaint form for the Department to internally route complaints received against staff and facilities in hopes of improving customer service while enhancing public safety.
  • Launched new protocols aimed at improving the case flow of criminal and administrative investigations from the field to the leadership team.
  • In conjunction with the Department’s security operations team, completed a revision of the Department’s Use of Force rule. The new rule is estimated to save several thousand man hours a year in processing and reflect a cost savings for the Department.
  • Instituted a new internal program designed to streamline the movement of OIG records pursuant to established retention schedules to enhance the OIG’s response to public records requests.
  • Inspectors assigned to the OIG Contraband Interdiction Unit received national honors at the Southern Coast K-9 Annual Seminar and Re-Certification by placing first and second.
  • Mandated a robust training program for its sworn inspectors that added to the curriculum already required by the Department and the State. The additional training included thirty-two hours of training in basic investigations, eight hours of professional writing training, and twenty-four hours of formal interview and interrogation and forensic statement analysis training.
  • Michelle Jordan, Security Threat Intelligence Unit, was named the Florida Gang Investigators Association (FGIA) Correctional Gang Investigator of the Year.
  • Implemented a staff arrest report process to identify and document arrest of Department personnel by outside law enforcement agencies.

The OIG, through the Investigations and Internal Audit Bureaus, perform the following functions:

  1. Conduct criminal and administrative investigations, audits, and reviews relating to Department operations, contracts, staff, inmates, visitors and volunteers.
  2. Identify instances of fraud, abuse, and other deficiencies relating to Department programs and operations, inform the Secretary of those conditions, recommend corrective action, and report on progress made in correcting deficiencies.
  3. Track and direct recapture of fugitives from justice.
  4. Operate contraband interdiction and inmate drug testing programs.
  5. Coordinate Department activities required by the Florida Whistle-blower's Act.
  6. Coordinate audit and investigative efforts, and facilitate cooperation with external agencies including the Auditor General, Office of Program Policy Analysis and Government Accountability (OPPAGA), and the Florida Department of Law Enforcement (FDLE).
  7. Provide critical intelligence and gang information to law enforcement agencies across the state and nation.
  8. Work closely with other law enforcement agencies and prosecutorial entities facilitate the prosecution of criminal cases.

The Florida Department of Corrections comprises the largest inspector general investigative staff in the State of Florida. The Secretary and the command staff of the OIG (the Inspector General, the Deputy Inspector General, and the Chief of Investigations) are sworn law enforcement officers.

Specific Areas of Responsibility

Primary services provided by the Office of Inspector General include the following:

  1. OIG facilitates an automated management information network to keep designated personnel informed of events that occur on Department property or concerning Department, staff, inmates, offenders, or other activity throughout the state. This information network:
    • Provides an incident/event reporting system for all areas of the Department, enabling early identification of problems and timely allocation of investigative and corrective resources.
    • Collects statewide data for use by key personnel in developing strategies to address areas of concern.
    • Provides timely flow of information to management and, through the Public Information Office, to the public.
    • Leads department efforts to maintain cooperative working relationships with FDLE and other law enforcement agencies.

  2. OIG certified law enforcement and correctional inspectors conduct criminal and administrative investigations relating to inmates, offenders, visitors, Department and contract staff, and vendors. Inspectors:
    • Take an active role in locating and coordinating the arrest of fugitives by working closely with the staff in the Fugitive Unit.
    • Investigate crimes occurring on Department property and coordinate with other law enforcement agencies and prosecutorial entities.
    • Conduct administrative investigations into allegations of misconduct by staff, inmates, and offenders.

  3. The OIG Intelligence Unit collects and analyzes data to identify trends, contraband introduction methods, officer safety issues, and gang and criminal activities in Department facilities.
    • This information and intelligence is used by senior management, other state and local law enforcement offices and agencies, the Federal Bureau of Investigation, and the Department of Homeland Security.

  4. The Contraband Interdiction Unit assists the Office of Institutions in providing a safe environment for employees, inmates, and visitors by deterring the introduction of weapons, cell phones, narcotics and other contraband into correctional facilities. Interdiction teams:
    • Conduct unannounced interdiction operations, including searches for weapons and narcotics, in both state and private correctional facilities.
    • Review contraband control processes at state correctional facilities for compliance with Department policy and procedure.

  5. OIG inspectors safeguard the integrity of the state’s correctional system. The Department has 92 sworn law enforcement officers on the OIG investigative staff, two certified law enforcement analysts, and 62 certified correctional officer inspectors. Inspectors:
    • Conduct investigations into criminal, administrative and internal affairs matters.
    • Ensure compliance with Department rules and procedures.

  6. OIG auditors assess the efficiency and effectiveness of Department programs and associated controls, measure compliance with laws and procedures, and serve to deter waste, fraud and abuse of Department resources. Auditors:
    • Conduct compliance and performance audits in accordance with professional auditing standards.
    • Provide technical assistance with investigations involving waste, fraud, or misappropriation of funds.
    • Serve as the Department's liaison with the Office of the Auditor General and OPPAGA on audits and reviews completed by those offices.
    • Conduct contract management reviews to enhance accountability and oversight of the Department’s contracts for goods and services.

Organizational Chart

The Office of the Inspector General (OIG) consists of two bureaus: Investigations and Internal Audit.

Organizational Chart: Inspector General, Deputy Inspector General, Chief of Investigations, Chief of Internal Audit