Accomplishments and Recommendations
Accomplishments
According to Florida Statute 20.315(5), "The department
shall report annually to the Governor, the President
of the Senate, and the Speaker of the House of
Representatives recounting its activities and making
recommendations for improvements to the performance
of the department." The following accomplishments
and recommendations are provided to fulfill
those requirements.
FY 2003-04 Highlights
and Accomplishments
- Designed and implemented an emergency
operations office in the Central Office building
along with wiring several critical offices to the
diesel generator (auxiliary power), which
provided support through the last round of
hurricanes and assists with the department's
emergency management and disaster mitigation
and recovery efforts. Implemented the first
release and modifications of the Secretary's
Emergency Management Application. The
application was utilized during the four recent
hurricanes which impacted the State of Florida
and affected the department this hurricane season.
The system publishes existing emergency plans,
provides real-time weather information feeds from
the National Weather Service, provides a
communication hub for the entire department and
assignment/response tool, enables access to local
and state emergency authorities and remote
connectivity throughout the department statewide
and within the State Emergency Operations
Center.
- Beginning in May 2002 the department
contracted with Western Union to enable friends
and families to send funds to inmates using their
"Quick Collect Service." This service credits the
inmates' accounts quicker than mailing a money
order. The department receives $1 per
transaction, which is estimated to total $715,000
over the three-year term of the contract. The
department timely processed 712,592 money
orders from inmate family and friends totaling
approximately $35 million and 198,992 Western
Union "Quick Collect" service transactions
totaling approximately $16 million. The "Quick-
Collect" program generated revenues to the
department of $361,990.
- Implemented an enhanced version of the Facility
Access Secure Tracking (FAST) application
statewide to control visitation to institutions.
FAST uses hand geometry biometrics, photos
and data to ensure proper visitor credentials. It
radically speeds up vistor authentication and is a
security and public safety success story.
- Successfully automated the department's
performance evaluation process to allow
supervisors to complete their employees'
performance evaluations using the Intranet to
complete the evaluation. This process reduces
paper, processing time, and provides a central
point to store and retrieve all performance
evaluations.
- Centralized major procurements and contracts,
which has resulted in more efficient contracting
through economy-of-scale purchases, better
oversight of procurement requests, and assurance
of uniformity in the procurement process. During
FY 2003-04, 178 contracts were processed
contributing to over 420 contracts being
maintained by central office.
- Completed installation of 60kw micro turbine at
Tomoka Correctional Institution. This project is a
joint Distributive Generation Research and
Development project with Florida Power and
Light (FP&L) utilizing micro turbine technology.
The micro turbine is grid-connected to the FP&L
system operating in parallel with FP&L and is not
a stand-alone generator. The objective of this
project is to evaluate the technology and
applications. The micro turbine supplies only 7%
of Tomoka's entire electric
load. It supplies some of the
heat and energy load to the
laundry. During peak shaving
phase of the testing, the micro
turbine supplies the peak load
portion of the institution's
electrical needs while FP&L
provides the rest. The normal
run condition of the micro
turbine is during the operating
hours of the laundry. Its primary
purpose is to provide hot water
during the operation period of
the laundry; and electricity as a
secondary function. FP&L and
the department will be jointly
evaluating various applications
of the micro turbine.

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- In an effort to support the
Governor's "Just Read, Florida"
initiative, the department
implemented a statewide plan to collect new and
used books to distribute to underprivileged
children in our local communities in June 2003. A
goal was set to collect 10,000 books statewide
by the end of the year. However, we collected
over 44,100 books in just four months. The
books were given to the local Boys & Girls clubs
and other local agencies that mentor/assist with
the special needs of underprivileged children in the
communities. As part of the initiative, many of the
facilities within the department collect school
supplies that were given to local schools for needy
children.
- To further promote and support the Governor's
Mentoring Initiative, on July 14, 2003, the
department implemented a statewide Mentoring
Initiative to recruit mentors for the new school
year and to recruit mentoring coordinators from
each facility throughout the state. During 2004,
staff used 3,223 hours of administrative leave and
provided an additional 8,369 hours of their
personal time after work hours and on the
weekends at local schools and community
organizations in local communities. Mentors
touch the lives of children in many different ways
and places.
- Operation Enduring
Freedom-Troop Assistance
Project: A specialized DC lapel
pin was designed and sold to
benefit the families of our 310
employees who were called to
active military duty as a result of
the war on terrorism and the war
in Iraq. To date, over $65,600
has been collected statewide
through the sale of pins and
donations. Telephone cards
were sent to staff and their
families to be used to contact
their loved ones. The money
raised has been divided and
given to the families of activated
employees.
- Computers for Kids is a
program to repair and refurbish
donated computer equipment through offender
vocational education programs. Computer
equipment is donated to the Corrections
Foundation, Inc., a tax-exempt non-profit direct
support organization (DSO) to the Florida
Department of Corrections. Repair and
refurbishing is accomplished by offenders through
vocational training programs available at selected
sites throughout the state. The refurbished
computer equipment is then donated by the
Foundation to schools and community
organizations for the benefit of Florida children.
Repair sites are established at three correctional
institutions: Cross City, Glades, and Sumter. For
the FY 2003-2004, over 1,055 computer
systems were refurbished and donated by the
Foundation to166 community organizations
throughout the state.
- The Corrections Foundation is the not-for-profit
direct support organization (DSO) for the
Department of Corrections. Authorized by
Florida Statutes, Chapter 944.802, the
Foundation supports the programs, personnel,
and services for the department in the interest of
public safety through grants, contributions, and
community partnerships. Activities include
emergency family assistance for employees and
support for education, wellness, faith-based,
parenting, health, and work-related programs.
All activities are intended to further the Mission
and Vision of the department to help assure
public safety. The Foundation assists employees
of the department when family emergencies occur
through its Employee Assistance Program. The
goal of this program is to provide immediate
assistance when the need is most critical. Funds
donated by employees for casual days, other
designated special events, as well as the annual
employee membership to the Foundation, are
used to assist DC employees. In FY 2003-04,
the Foundation provided financial assistance
totaling $312,000 to 222 employees through this
program. This program is made possible through
the membership of over 9,400 DC employees
that support the Foundation through payroll
deduction or annual membership.
- In order to provide a more consistent and
efficient grievance process the department
established four regional grievance administrators
and four institutional grievance coordinator
positions. The regional grievance
administrators are responsible for training,
monitoring, providing guidance, evaluating, and
supervising institutional grievance coordinators.
They assist with institutional caseloads in the
absence of the institutional grievance
coordinators and assist institutional staff with
the interpretation of the rules and in monitoring
compliance.
- The three-member Annual Report Layout and
Design Team won a 2004 Davis Productivity
Award for saving the state of Florida more than
$7,000 this year by creating the Department of
Corrections' Annual Report in-house, using
existing software and staff, rather than contracting
it out as has been done in the past. These savings
will continue each year. The report was also
completed earlier, making it accessible to staff
and the public sooner in both hard copy and on
the web.
- Research staff enhanced the department's
recidivism analysis methodology and updated
information with inmates released through June
2001 for our current report, demonstrating for the
first time that Florida inmates on post-release
supervision are less likely to re-offend and be reimprisoned
for new offenses. Recommend that
the department extend application of the
recidivism analysis methodology, now accepted
by academic peer review, to measure effects of
department programs, services, and functions on
inmate recidivism.
- In cooperation with Florida State University and
the Correctional Privatization Commission,
research staff used the department's methodology
to produce a study on the effect of private prison
exposure on inmate recidivism. From this study
an article will be published (early 2005) in the
American Society of Criminology's journal
Criminology and Public Policy.
- The Office of Staff Development coordinated
delivery of 48,537 training classes to 523,322
participants in department training events. A total
of 2,502,456 hours of training was conducted
during the 2003-04 training year.
- Received over $1.4 million in trust fund monies
from the Criminal Justice Standards and Training
Commission for the delivery of Advanced Training
Courses and Specialized Training Program
Courses for certified correctional officers and
correctional probation officers of the department.
- Entered into a partnership
agreement with 28 certified
training centers throughout
the state for the provision
of Criminal Justice
Standards Training
Commission approved
Advanced and Specialized
Training for certified
correctional officers and
correctional probation
officers of the department.
- Creation and development
of CD ROM and web-based
training materials.
Maintenance of web-based
training curricula on
department web page.
Researched, designed and
developed or revised
standardized training
curricula for areas identified
through needs assessments
and program audits.
- Corrections Distance
Learning Network facilitated 14 major satellite
training teleconferences for over 45 hours
reaching over 4,200 employees. Satellite usage
resulted in savings of over $450,000 in travel and
time off the job costs for the department. CDLN
also facilitated 15 two-way video conferencing
events for a total of 120 hours with 225
participants. This resulted in savings of over
$19,000 for the department. In, addition, CDLN
collaborated with DOE to produce their annual
statewide Adult and Vocational Education
Funding training teleconference resulting in a
second Davis Productivity Award. CDLN
continues to support the concept of shared
resources when available to reduce training costs
for the department and other state agencies.
- Provided over 31,000 offenders with
community-based substance abuse residential and
outpatient substance abuse treatment services
(17% received residential services and 83%
received outpatient services).
These services were provided
through over 98 contracts with
private providers in the community.
- Provided approximately 309
offenders with a jail incarceration
program in five (5) contracted
county programs (Wakulla, Dixie,
Hamilton, Madison or Jackson
County). These programs provide
jail incarceration as an alternative
to state prison.
- Provided approximately 392
offenders with contracted
probation restitution center
services, which includes a
structured residential environment
with a focus on employment,
programming, community service
work, and victim restitution.
Offenders must be ordered into
these contracted programs by the
court or releasing authority.
Services are provided through 4
contracts at 4 sites in the state
(Jacksonville, Pensacola, Orlando and St.
Petersburg).
- Provided over 700 released inmates with
contracted Faith-Based Substance Abuse
Transitional Housing services. These services
were provided through 22-contracted Faith-Based Substance Abuse Transitional Housing
providers at 36 sites throughout the state.
- Provided substance abuse mandatory
programming to over 4,700 inmates with an
overall successful completion rate of over 81%.
- Conducted over 30,000 inmate substance abuse
screening assessments.
- Assisted in coordination and delivery of several
training programs designed to enhance
Correctional Probation Officer knowledge and
skills. These programs include: Sex Offender
Update for Sex Offender Trainers; Officer Safety
and Survival Training provided officers with tools
to survive a life-threatening incident, conduct
offender interviews, and debrief after a traumatic
incident; Recognizing Security Threat Groups
provided information to assist the CPO in
identifying gang members; Identifying Commonly
Abused Drugs
provided officers
information on
identifying common
"street" drugs and
paraphernalia they
may encounter
during routine home
visits; Community
Supervision of
Female Offender
Training provided
CPOs with
information
pertaining
specifically to
supervising female
offenders.
- Provided information coordination with law
enforcement and assistance to field officers as
needed in re-taking 16,588 offenders who were
in absconder status.
- Enhanced coordination with the
Immigration and Customs Enforcement Agency (ICE) (formerly
known as INS) to ensure probationers receive
reporting instructions prior to their release from
ICE custody and do not go unsupervised after
their release.
- Increase surveillance and accountability of
offenders through additional partnerships with law
enforcement agencies statewide to increase
public safety through the sharing of GPS
technology and crime tracking data.
- Increase participation in field supervision with
staff through residence verifications and planned
compliance initiatives during scheduled local
training visits in an effort to provide intensive
training and troubleshoot potential GPS concerns.
- Continue to assist in developing, coordinating and
delivering job specific training to field staff to
enhance their skills and ability to provide a level
of supervision that is consistent with protecting the
public.
- Coordinate delivery
of "Training for the 21st
Century Supervisor" for
line supervisory staff
ensuring all in these key
positions are briefed on
department mission and
plans for the future.
- Increase use of
distance learning
technology for uniform,
consistent and
economical delivery of
training programs for
appropriate subject
matter.
- Continue to partner with Florida Department of
Law Enforcement to complete revision of the
CPO Basic Recruit Training program.
- Develop web based data collection and tracking
system to aid the absconder unit in processing
investigations and keep field staff posted on
progress. Enhancing the absconder search page
on the public web site allows visitors to provide
more detailed information regarding absconders
anonymously. The more information received and
processed, the higher the potential to apprehend
more absconders.
- Deliver absconder training curriculum to field
officers statewide via field training and posting of
information and guidelines on the department's
internal web site.
- Beginning February 2004, the Florida Department of
Law Enforcement has been notifying the
Department of Corrections any time a person under
supervision attempts to purchase a firearm from a
licensed firearm dealer. A person purchasing a
firearm through a licensed dealer is subject to an
instant background check by FDLE. If that
person's record reveals that they are under felony
supervision with the department, the purchase
transaction is refused. FDLE sends an e-mail to the
central office with a list of offenders who attempted
to purchase a firearm. Central Office forwards the
list to each region to investigate.
- The department continues to develop partnerships
with local law enforcement and other criminal
justice agencies in order to promote public safety
and crime prevention by agreeing to mutual
exchange of offender and crime information and
records, assistance in execution of warrants or
searches or other initiatives to ensure the offender is
in compliance with conditions of supervision or
registration requirements, and sharing resources and
equipment to assist in improving the delivery and
quality of services to the community.
- During FY 2003-04, offenders supervised by the
department performed a total of 811,622 public
service hours for non-profit agencies (112,347
hours were performed by offenders on
community control and 699,275 hours were
performed by offenders on probation).
- During FY 2003-04, offenders paid
$36,585,995 to victims of crime as restitution,
$18,980,193 in court costs and fines,
$25,874,735 in cost of supervision, and
$12,016, 477 in other court ordered payments,
for a total of $93,457,400.
- Effective August 1, 2004, Florida became a
member of the new Interstate Compact for Adult Offender Supervision. The new compact was
created to promote state cooperation in
achieving increased public safety and offender
accountability. New DC procedures were
developed to encompass the new adult interstate
rules adopted by the Interstate Commission for
Adult Offender Supervision (ICAOS). Training
on the new ICAOS rules was provided to all
community corrections field staff. The Bureau
completed over thirty (30) training sessions since
April 2004 to state community corrections staff,
county probation officers, institutional staff and
judicial personnel.

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- Establishment of the Jewish Dietary
Accommodations program in April 2004. Legal
worked with Office of Institutions to design a
program to provide Jewish inmates a nutritious
meal that does not violate the dietary standards of
their religion. The program was established in
response to requests from Jewish inmates alleging
that the alternate entrée and vegan meal patterns
provided to meet most religious needs do not
meet their needs - i.e., that food provided in
those programs is prepared or served in such a
way as to violate dietary requirements of their
religion.
- Provided assistance in implementing videoconferencing
(for court hearings) in new CMHI
facilities, setting up CMHI hearing process with
courts, training CMHI staff, and revising RMC
Hospital Governing Board By-Laws.
- Represented the department in approximately
400 cases concerning sentence structure.
Prevailed in most of those cases, including
Gaskins v. Crosby, 371 F.3d 820 (11th Cir.
2004), a case in the federal appellate court
upholding the forfeiture of gaintime upon
revocation of control release against an ex post
factor challenge, allowing the agency to retain
custody of inmates who violated supervision.
- The Wakulla CI Compassionate Care Unit is a
program for terminally ill inmates having no
treatment or curative alternatives remaining.
Inmates in the program have signed a do not
resuscitate or other advanced datives. Priority
consideration is given to those inmates with
conditional medical releases. Inmates are
provided with palliative or comfort care.
- The Marion Diabetic Self-Management Program
is an area within a dorm that was identified and
modified for the program. Inmates are provided
with essential education regarding their disease,
its management and their ability to impact the
progression of the disease. Inmates are allowed
to manage their own insulin and syringes, within
necessary security guidelines, and are able to
monitor their blood glucose levels frequently.