The function of Victim Services is to assist victims of crimes committed by offenders in the Department's custody or under our supervision, and to notify victims prior to an inmate's release. Victim Services also provides referral services to victims with specific needs, such as counseling, support groups, crimes compensation, and crisis intervention.
Victim Information and Notification Everyday Services (VINE)
The Department offers a toll-free automated offender information and notification service. Victim Information and Notification Everyday Service (VINE) is available 24 hours a day, seven days a week. Anyone may call the toll-free number 1-877-VINE-4-FL (1-877-846-3435), and receive an inmate’s current location and tentative release date. You may also register to receive an automated notification when an inmate is released, transferred, escapes, is placed in a work release facility, transferred to another jurisdiction, returned to the Department's custody, or dies while in custody. VINE Services also notify victims of offenders on Community Supervision when an offender absconds, returns from absconder status (captured), has a change in supervision, or when the offender dies while under supervision. The VINE Service is anonymous and confidential.
VINE is a free service, which is accessible 24 hours a day via phone or the internet at VINELink.com. A link to this site is also available next to the offender’s photo on our public website.
Note: Victims will not automatically be notified by the Department of an inmate's custody status, unless notification information is provided to our office.
For information and assistance with inmates in the
custody of the Department, please contact:
Victim Assistance Program
501 South Calhoun Street
FAX: (850) 488-3476
1-877-8-VICTIM (1-877-884-2846) Toll-Free