|The Office of the Inspector General, under the direction of Inspector General Fred Schuknecht, is responsible for the criminal and internal affairs investigations, contraband interdiction activities, inmate grievance appeals, safety and risk management, internal audit and the management review process. It consists of the four bureaus below.|
The Bureau of State Investigations is responsible for conducting criminal, administrative and internal affairs investigations. Criminal investigations are referred to the appropriate State Attorney's Office (SAO) for prosecution. Administrative and Internal Affairs investigations are referred to management for appropriate follow- up action.
The Bureau of Inspections and Intelligence is responsible for safety and risk management functions, conducting contraband interdiction operations at both department and private correctional institutions, and acting as team leaders on management reviews.
The Bureau of Internal Audit consists of two sections: Internal Audit and Management Review. The Management Review section coordinates compliance reviews and inspections of all field offices and facilities on an annual basis. The results of these reviews are compiled in a database and provide comprehensive information on the diverse operations of the department. The Internal Audit section provides an independent, risk-based appraisal of department operations. Both compliance and performance audits are performed and include evaluations of selected systems and programs. All audits are conducted using standards as published by the Institute of Internal Auditors.
The Bureau of Inmate Grievance Appeals is responsible for providing inmates with a channel for the administrative settlement of legitimate complaints. The grievance process assists the department by providing an avenue for internal resolution of problems and improving the lines of communication. Additionally, the grievance procedure provides a written record in the event of subsequent judicial or administrative review. The result of an effective grievance procedure is the reduction of tension and the prevention of undue stress within the inmate population. This is accomplished by providing inmates with an outlet in which to vent frustrations and with an avenue to resolve complaints. Therefore, utilization of this process produces a safer environment for staff and inmates.