|Issue 6: Effective Communication with Department Staff and the Public|
GOAL: To keep staff and the public well informed of agency issues, policies and practices.
Our efforts to enhance the knowledge of our staff and the public on agency operations were successful. Surveys were conducted with the general public, the news media and our staff, with the assistance of the University of Florida . A second survey of the general public showed improved understanding of the percentage of sentence served, the perception that inmates do work, and the kind of work inmates perform.
The effectiveness our website and its impact on the public is a true success story. Public Internet inquires rose 67% from June 97 to June 98. The media routinely say the Internet has helped educate them on departmental polices and procedures.
Our 15,000 monthly issues of The Correctional Compass, our internal magazine, highlight our efforts to enhance understanding and communication of departmental issues by our staff. Supporting this effort is our distribution of several new educational videos on the department's history, the function of correctional and probation officers. This is supported by a Distance Learning Satellite system with down-links at 14 statewide locations for the education of staff, daily distribution of news clips and press releases, and bulletins on a department-wide computer system.
By July 1, 1999, increase internal target groups' knowledge of agency issues, policies, and practices as determined by responses to pre- and post-surveys conducted between December 1997 and December 1998.
By July 1, 1999 increase external target groups' knowledge of agency issues, policies, and practices as determined by responses to pre- and post-surveys conducted between December 1997 and December 1998.