03/07/10 Cross City CI Classification Officer K. Hays

Miss Cindy Reed, Supervisor
Cross City, C.I.
568 N.E. 255th Street
Cross City, Florida 32628

Re: Karen Hays

Dear Miss Reed:

I have been a criminal defense attorney for almost twenty-two years in the State of Florida. As a result, I deal with and have dealt with many employees of the Florida Department of Corrections currently and over the years.

Over the past several months, my office has been in contact with Karen Hays on several occasions both via telephone and in person reference a client of mine who is presently an inmate at your facility. It is without hesitation that I compliment Karen Hays and state that she has been the most professional, helpful and friendly employee with the Florida Department of Corrections that we have ever dealt with. She is always respectful, prompt, accommodating to the extent that she can be and patient with our requests. You, your facility and the State of Florida should be proud to count Karen Hays as one of its public servants.

Feel free to contact my office with any questions or concerns.

Sincerely,

Bjorn E. Brunvand, Esq.

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