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Rick Scott, Governor
Florida Department of Corrections, Secretary Michael D. Crews

Florida Department of Corrections
Michael D. Crews, Secretary


Announcement
January 16, 2008

Enhanced Inmate Account Services

Beginning Tuesday, January 15, 2008, the toll free number 1-866-209-7250 used for friends/families to check inmates funds has been enhanced to provide additional services. The following services will be provided 24 hours a day 7 days a week in English and Spanish.

  • An automated voice response system which will provide the inmate’s account balance and date of last deposit and amount deposited to their account.

  • An automated voice assistance service with instructions on sending funds using Western Union’s “Quick Collect” Service, JPay’s Correctional Payment Service, or for sending money orders.

  • A voice mail service to allow families/friends to request the DC2-303 deposit form.

Please note that operators will still be on duty from Monday to Friday, 8:00 AM to 5:00 PM Eastern Standard Time.