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Rick Scott, Governor
Florida Department of Corrections, Secretary Michael D. Crews

Florida Department of Corrections
Timothy H. Cannon, Interim Secretary


Media Advisory
May 5, 2011
For More Information
Contact: Gretl Plessinger
Communications Director
(850) 488-0420

Correctional Employees Week
Northern Region Community Corrections Employees

Correctional Employees Week

This first week in May is national Correctional Employees Week.

“Florida’s correctional employees in prisons and in our communities work bravely and tirelessly in hazardous conditions for the benefit of the citizens of Florida,” says Florida Department of Corrections Secretary Edwin Buss. “I cannot fully express how proud I am of the Department’s approximately 30,000 employees who do so much for their communities and for our great State. For these reasons I urge all Floridians to extend thanks and gratitude to all correctional employees throughout the state.”

Due to the combined efforts of corrections employees, the Department has continued to achieve successes in public safety and inmate reentry during this challenging economic time. Crime rates are dropping and admissions into prison have dramatically decreased.

To commemorate our week of statewide recognition, we hope to honor all DC employees, from line staff to leadership, by spotlighting a few individuals who exemplify who we are and what we do as a Department.

This week we will be showcasing individuals who represent the many hundreds of DC employees who work with sustained dedication to maintain public safety in our communities.

This week we will be showcasing individuals who represent the many hundreds of DC employees who work with sustained dedication to maintain public safety in our communities. They are: 186 Sanford Main's Word Processing Systems Operator Supervisor Donna Rio; 01-3 Shalimar’s Community Control Officer Stacy Harris; Circuit 7 Daytona Beach’s Correctional Probation Officer Specialist Carl R. Gundrum; and Tallahassee Central Office's Administrative Secretary Nikki Shaw.

Donna Rio, 186 Sanford Main Probation and Parole

Word Processing Systems Operator Supervisor Donna Rio
Word Processing Systems
Operator Supervisor Donna Rio

Donna Rio  is an outstanding first-line supervisor responsible for the morale and welfare of five (5) administrative support staff.  As Word Processing Systems Operator Supervisor for the 186 Sanford Main Probation and Parole Office she assists the Office Supervisors in daily office operations of an Intake unit and supports all functions of the office. 

Rio guides and mentors her subordinates and ensures that all support staff functions are completed accurately and in a timely manner. Because of her, the entire office runs more smoothly and more happily.  

Rio was also instrumental in the implementation of the file imaging program that is currently being utilized throughout the State of Florida, saving over $700.000 annually for the Department of Corrections. She is a credit to her profession and the Department of Corrections.


Stacy Harris, Shalimar 01-3 Probation and Parole

Community Control Officer Stacy Harris
Community Control Officer
Stacy Harris

Officer Harris is an exceptional Community Control Officer in the Shalimar 01-3 Probation and Parole Office.  Her primary duties are the supervision of Community Control and Probation cases. 

Officer Harris' enthusiasm and dedication to the job serve as examples to others within the office,” said Regional Director Barbara Scala.  She is the first to volunteer for additional or special duties, and her sense of teamwork has proved invaluable. 

“She is a tremendous asset to the Department and a pleasure to supervise,” said Regional Director Barbara Scala.  Additionally, Harris is a Florida Department of Law Enforcement certified instructor, and certified as well for firearms instruction.  Harris seeks every opportunity to further her education and encourages fellow officers to do the same. Her talents and skills are widely relied upon throughout the Shalimar area.”


Carl Gundrum, Circuit 7 Daytona Beach

Correctional Probation Officer Specialist Carl R. Gundrum
Correctional Probation Officer
Specialist Carl R. Gundrum

Correctional Probation Officer Specialist Carl R. Gundrum works for Circuit 7, Daytona Beach, Community Corrections and supervises a high risk offender caseload consisting of sex offenders and conditional release cases.  

From 1991 to present he has worked as a Florida Department of Law Enforcement certified instructor, both as a general topics and high liability instructor.  Senior Supervisor Ed Seltzer characterizes Officer Gundrum as a consummate Correctional Professional who leads by example through his contagious positive attitude and spirit.  To Officer Gundrum, today and everyday is, “the best day ever.” As a Circuit 7 Ranger Master and lead Defensive Tactics instructor, Officer Gundrum coordinates the high liability training needs for the instructor team, as well as 110 certified officers.


Nikki Shaw, Tallahassee Central Office Administrative Secretary

Central Office Administrative Secretary Nikki Shaw
Central Office Administrative
Secretary Nikki Shaw

Secretary’s Office.  May I help you?”  Administrative Secretary Nikki Shaw has been helping connect people to the appropriate administrator or the Secretary himself for the last 11 years, and she does so in a calm and unflappable manner, regardless of how busy the seven phone lines become or how angry the caller.

When members of the public have someone they love in the prison system that can become anxious and impatient.  When inmate families call, Nikki will often look up the information they need and resolve their problem immediately with compassion and patience. If they need more help than she can provide and because Nikki has in depth knowledge of the department staff and policies she can also direct these callers to the person they are seeking to resolve their concern.

Her handiwork can also be seen in the Correctional Compass, which she helps prepare for upload each week, and she also sends out many of our press releases and various correspondence, sorts mail and greets and directs visitors to the Secretary’s Office.

“Nikki’s best two qualities are her quiet calm in the midst of any storm, and her depth of knowledge. We get a lot of calls from people who really aren’t sure who they need to talk to, and Nikki can always direct them to the appropriate person,” said Communications Director Gretl Plessinger. It’s worth noting that Nikki’s phone has 22 “side car” lines for quick connection to various administrators, and she uses every one of them.